G&Z International, Inc.

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Our Policies

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Shipping and Returns

 

Shipping Limits:

We ship anywhere in the United States. 

International orders welcome. Please contact us for shipping charges if you are in other area. For international wholesale orders, please follow this link: WholesaleCentral Store.

Shipping Policy:

We ship most orders within 1-2 business days (except weekends and holidays) after receiving your confirmed order with full payment.  If in any cases we cannot ship your order, we'll contact you by phone or email.

Return Policy:

Return Merchandise Authorization (RMA#) required.  Please call or email us to obtain a RMA# before returning any merchandise.

You may return an item for refund or replacement within 15 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip or Invoice copy.  A 15% restocking fee may apply.

When you return an item, follow the instructions on the back of the Invoice you received, and most importantly, please indicate the reason for the return.

You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to:

11424 Chairman Dr., Dallas, Texas 75243, USA

If you have any questions regarding your order, please feel free to contact us at:

(214)342-1900 or email us at returns@gzintlinc.com


Privacy Policy

G&Z International, Inc.  respects the privacy of our customers and visitors  to our website. We do not give, sell or rent your personal information to any third parties under any circumstances for commercial, advertising or other purposes.

We will only use the  information  that  we  collect  about  our  customers  to process their orders and to provide them with the best possible service in the future.

Any information given at the time of ordering may be collected  and  used  for marketing purposes by ourselves only.   If  you  would  prefer  not  to receive information about our products please send an email to service@gzintlinc.com.

Read more at 'Privacy Policy'

Do you have any questions? Send us an e-mail at:

info@gzintlinc.com

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G&Z International Inc.  11424 Chairman Dr., Dallas, Texas 75243, USA